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1. What types of jewelry do you offer?We specialize in a wide range of jewelry including engagement rings, wedding bands, earrings, necklaces, and bracelets. Our pieces feature quality diamonds and colored gemstones.
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2. Are your gemstones natural or synthetic?We offer both natural and high-quality synthetic gemstones. Each product description on our site provides details about the origin of the stones used.
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3. How do I know your diamonds are ethically sourced?Our diamonds are conflict-free, complying with the Kimberley Process. On customer’s request we also offer lab-grown diamonds which are environmentally friendly.
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4. How can I find the right ring size?You can refer to our ring size guide available on our product pages (also shown below). If you're unsure, you can contact our customer service for assistance.
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5. Can I customize a piece of jewelry?Yes, we offer customization options for many of our jewelry pieces. You can change gemstones, metal type, and other details. Please contact our customer service for assistance.
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1. How should I care for my jewelry?We recommend cleaning your jewelry regularly with a soft cloth and mild soap. Avoid exposing it to harsh chemicals. For detailed care instructions, please visit our blog page.
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2. Do you offer repair services?Yes, we provide repair services ranging from resizing and polishing to more complex repairs. Contact our customer service on WhatsApp for more details.
Frequently Asked Questions (FAQ)
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