Shipping Policy

Welcome to Sarvin Star, where we are dedicated to providing you with beautifully crafted jewelry that complements every occasion. Please review our shipping policy detailed below, which will guide you through the delivery process of your selected pieces.

1. Processing Time

Each piece of jewelry is crafted with meticulous attention to detail and quality. Due to the intricate and personalized nature of our products, preparation and processing times may vary. Typically, it takes approximately 3-4 weeks to prepare your jewelry for shipment. We appreciate your patience as we ensure that your item meets our high standards and your expectations.

2. Shipping Methods and Costs

Once your jewelry is ready for shipment, it will be shipped via FedEx. The shipping costs vary depending on the destination and will be calculated and communicated with you upon placing the order. We strive to secure the most reliable and cost-effective shipping options for our customers.

3. Delivery Times

Upon dispatch, the following delivery times will generally apply depending on your location:

Domestic (Within India): Approximately 3-5 business days.
International: Approximately 5-15 business days, depending on the country's customs and import processes.

Please note, these times are estimates and may vary based on factors outside of our control such as weather conditions, postal delays, and local customs offices.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment's progress directly on the carrier’s website. This will provide you with up-to-date information about the status of your delivery.

5. International Shipments

For international orders, Sarvin Star is not responsible for any tariffs, customs fees, or additional charges levied by your country's import laws. These fees are the responsibility of the recipient and vary from country to country. Contact your local customs office for more information.

6. Packaging

Your jewelry will be packaged with care to ensure it arrives in pristine condition. We use secure, nondescript packaging to prevent damage and maintain your privacy.

7. Changes and Cancellations

If you need to change or cancel your order, please contact us within 24 hours of placing your order. Since our products are made to order, we are unable to accommodate changes or cancellations once production has commenced.

8. Contact Us

Should you have any questions or concerns regarding your order or our shipping policy, please contact us at contact@sarvinstar.com or WhatsApp us at +91 797 704 2132. We are here to assist you Monday through Friday, 9:00 AM to 5:00 PM IST.

Thank you for choosing Sarvin Star. We look forward to adorning your life with our unique and elegant designs.